IT support services and consultancy is the backbone and largest part of our business. Because of this, our senior staff and directors are able to draw on years of experience to provide the highest-level strategic advice. This hands-on knowledge, gained working at small and large companies across the capital, means we can offer independent, unbiased guidance on where your investment in IT systems will yield the highest return.
As a consequence, are able to help set budgets as well as the medium, and long term direction your IT strategy will take. Additionally, outsourced IT as a managed service, can remove painful HR issues and provide peace of mind
For us, backup is The Most Important Thing – the foundation stone on which IT strategy is built. Our clients sometimes have 12 year data retention clauses from their insurers so being sure they can recover that data is vital. Copying data to USB hard drives is not a viable option.
What would your business do if the worst were to happen? CryptoLocker, fire, flood or theft could leave you unable to work for days. We will work with you to evaluate the risks and formulate an appropriate response. We can deliver solutions from full server and data mirrors to SAN replication.
The heart of the service provided by Nittygritty is regular on-site support visits. As a Nittygritty client you will get a dedicated NGneer® assigned to you. We see this as key to building a strong relationship. Every NGneer® has a back-up colleague who is on hand for emergencies or absence through holidays or illness.
Nittygritty’s NGneers® (and BIMgineers®) have been part of the team since our inception, growing and innovating with the expanding complexities of the IT landscape. Infrastructure, new software needs, applications, social media, mobile devices, networking and cloud platforms are things that excite them. With between 5 and 15 years’ experience, industry training and knowledge, our NGneers® and BIMgineers® focus on your underlying technology and design needs. They can train your staff and safeguard project information so you can concentrate on your deadlines and business.
And best of all, as an outsourced team member, Nittygritty manages all the overhead and daily interactions. You get all the benefit and aggregated knowledge acquired by our collaboration with London’s best firms. On a day to day basis, with flexible options for the way you work, our NGneers® monitor and deliver fast and responsive support either on-site, during a regular on-site visit, or remotely. They also deliver special one-off projects when required.
An NGneer’s® mission is to ensure smooth running of your network. They can’t do their job if they’re constantly fire-fighting. Once a fit-for-purpose system is in place we call this…
a. Infrastructure implementation and maintenance
b. Hardware/software management and refresh
c. Information security and support
d. Change Management and policy
e. Convenient one-stop procurement services – vendor agnostic
Nittygritty’s easy to use apps and tools facilitate everyday workflows. Our team is also able to answer any questions, manage them and provide support as needed.
And, if you’ve got other needs not covered by our listed apps, let us know and we can discuss the development of a bespoke application for you.